Spotlight: Shawna Brumfield-Washington, Director of Marketing and Communications at Riverbanks Zoo & Garden
Shawna shares how she and her team created a system and culture for employees across all departments to create and amplify social media content for Riverbanks Zoo and Garden.
Influencers as Your Tourist Marketing Plan
Jenny makes the argument that most nonprofit attractions don’t need a separate, disjointed tourist marketing plan. They need more influencer marketing.
10 Tips for Creating UGC-Style Content
We’re joined by an expert social media marketer in the family entertainment center space to learn how they quickly and cost-effectively create UGC content for attractions.
Spotlight: Eric Donovan, Chief Operating Officer at Elmwood Park Zoo
We talk to Eric about how the team turned bold questions into real change—like letting dogs visit the zoo and becoming the first Certified Autism Center zoo in the world.
Spotlight: Wendy Babineaux, Director of Event Operations at Houston Zoo
We’re joined by Wendy Babineaux from the Houston Zoo to dive into how her team rolled out dynamic pricing—starting cautiously with Zoo Lights in 2019 and gradually expanding across general admission.
When, Why, and How to Pay Influencers
Most nonprofit attractions are doing some sort of ticket trade in exchange for influencers posting content . Jenny lays out a few reasons why to financially compensate influencers and shares tips on how to do it.
Building and Strengthening Your Attraction’s Brand with Nancie McDonnell Ruder
Nancie from Noetic Consultants shares her 4 key steps of rebranding nonprofit attractions.
Spotlight: Corey Romberg, Director of Guest Engagement at The Florida Aquarium
Corey Romberg joins us to share his ideas on enhancing guest engagement through multi-sensory experiences, storytelling, and audience-focused programming.
Spotlight: Diana Vega, Chief of Operations at Zoo Miami
Diana Vega from Zoo Miami discusses how collaboration and creativity can elevate guest experiences at nonprofit attractions.
TikTok May Go Away; Influencer Marketing Won’t
Jenny breaks down what nonprofit, cultural attractions would lose if the TikTok ban comes to fruition.